Features
Everything you need to own your reputation
Collect more reviews, draft replies in seconds, showcase your best, and watch your rating climb — all from one simple dashboard built for busy local businesses.
One dashboard, from first review to loyal customer.
Monitor
Your reviews, together
Google, Yelp, TripAdvisor and more, in one inbox. New Google reviews show up every day.
Reply
Replies written as you
AI drafts a warm reply to any review, in the reviewer's language. You read, tweak, post. About a minute, start to finish.
Showcase
Reviews that sell for you
Your best reviews go on your website, and fresh ones push you up Google's local results.
Best haircut I've had in years. Booking again!
Waited 40 minutes past my booking time. Not great.
They fit me in last minute. So grateful 🙏
Walked out feeling brand new. Genuinely lovely people.
One platform, every reputation job done
Review monitoring
Reviews from Google, Yelp, TripAdvisor and five more sites land in one inbox, and new private feedback is emailed to you as it arrives.
AI replies written as you
Press Write it for me and a warm reply is drafted as you, in the reviewer's own language. Read it, tweak it, post it.
SMS, email & WhatsApp invites
Send one-tap review requests on the channel each customer actually reads — in multiple languages.
Automatic requests
On Pro, each new customer in Stripe or Shopify, or in any tool you connect through Zapier or Make, gets a review request by itself — right away or a few hours later.
Every location, one login
Run one shop or a hundred from one login. Turn on All Locations to see every shop's reviews in one list, filter to what still needs a reply, and give each manager only their own shops.
Embeddable review widgets
Drop a beautiful, customizable widget on your site to turn your best reviews into your most convincing salesperson.
Review link & QR code
Every location gets its own review link and a QR code to print for the counter, the receipt or the table.
Analytics & Insights
Track your review count and average rating over time, new reviews by star rating, and your review funnel. On Pro, Insights sums up what customers love and what to work on.
Friendly reminders
On Pro, a customer who got a request can get a reminder 3 and 7 days later on the same channel, so the ones who meant to do it actually do.
Private feedback, too
Below your review-site buttons, your review page can also offer a private feedback form for customers who would rather tell you directly, so you get a chance to put things right.
Team seats & roles
Give staff their own logins with the right access — a junior manager sees their locations, you see everything.
Your brand up front
Your name and logo are on your review page, and request emails go out under your business name. On Business and up, you can hide the “Powered by HiFiveStar” line too.
Tuned to the way your business works
See the review sources, timing, and playbook that fit your trade.
Start free, no card needed
Spin up your dashboard, add your review sites and share your review link in five minutes. Review invites start on paid plans, with no contract.
14-day free trial · No card · Free plan after