For restaurants & cafés
Turn happy diners into a full dining room
Most people pick where to eat by reading reviews first. HiFiveStar helps your restaurant collect fresh five-star reviews after every great meal — and write your replies from one inbox.
Your reputation is your storefront
A restaurant lives and dies by its rating. Before a single new customer walks through your door, they have already pulled up your Google listing, scrolled your Yelp page, and decided whether you are worth the drive. The difference between a 4.2 and a 4.7 is the difference between a quiet Tuesday and a fully booked weekend. Reputation management software for restaurants brings your Google, Yelp and TripAdvisor reviews into one inbox, where you write your replies, and lets you send review requests from the same app — so the rating that fills seats is the one that actually gets built.
Diners check your stars before they book
Nearly nine in ten people read reviews before choosing a restaurant. Your average rating and your most recent reviews are the first impression you never get to make in person.
One bad night can sink your rating
Without a steady stream of fresh reviews, a single rough service can drag your average down for months. Volume and recency are what protect you.
Nobody has time to reply during a dinner rush
Reviews pile up across Google, Yelp, TripAdvisor and OpenTable while you are expediting plates. Most go unanswered — and unanswered reviews cost you the next reservation.
Built for the way restaurants actually work
Ask for the review while the meal is still fresh
Send a one-tap review invite by SMS or email the moment a table pays — when the food and the service are still on their mind. Timed right, far more diners say yes.
The sites diners use, in one feed
Google, Yelp and TripAdvisor reviews all land in a single inbox, and your review page can send diners on to Google, TripAdvisor or Facebook. You see what diners are saying on all three without logging into each site.
Reply with care, even after a tough review
HiFiveStar drafts a warm reply to any review, written as the owner — a thank-you for the regulars, the right words to win back a disappointed guest — ready for you to edit and post.
Show your best reviews where they win bookings
Drop a review widget on your site and menu pages, showing only your four and five star reviews, so the next hungry local chooses you.
Where your reviews count
Your review page can send your customers to Google and more than 30 other sites, and reviews from Google, Yelp and six more sites come into one inbox. These are the review sites that matter for your trade:
Why reviews are worth getting right
- 87%
- of diners read reviews before choosing a restaurant
- 5–9%
- revenue lift per one-star Yelp increase (Harvard Business School)
- 30+
- review sites your review page can send diners to, Google and TripAdvisor included
Industry figures: BrightLocal & Harvard Business School consumer-review research.
Restaurants reviews, answered
Reputation management software for restaurants brings your reviews into one inbox, sends review requests to diners after a meal, and drafts replies for you. HiFiveStar does all three: every plan brings your Google, Yelp and TripAdvisor reviews into one inbox, paid plans add review requests by text or email and AI reply drafts you edit and post, and higher paid plans can send the request automatically when a diner pays online through Stripe, or through Zapier or Make if your POS connects to them. A steady flow of fresh reviews can help a restaurant show up higher in Google's local results and fill more tables.
Google and Yelp drive the most discovery, but TripAdvisor and OpenTable carry real weight for destination dining and reservations. HiFiveStar brings your Google, Yelp and TripAdvisor reviews into one inbox, and your review page can send diners to Google, TripAdvisor or Facebook.
Yes, on Pro: if your POS or reservation system connects to Zapier or Make, or can send customers to your connection link, a review invite goes out by SMS or email after a table checks out or a reservation completes, so the ask arrives while the experience is still fresh and your yes-rate stays high.
HiFiveStar drafts a calm, professional reply you can edit and post in minutes — acknowledging the guest, owning the miss, and inviting them back. Responding well in public turns a one-star moment into a trust signal for everyone reading.
Built for every local business
Fill more tables with five-star reviews
Join local restaurants using HiFiveStar to collect more reviews, reply faster with AI drafts, and turn their reputation into reservations.
14-day free trial · No card · Free plan after