For salons & spas
Keep every chair fully booked
Beauty is a trust business — new clients book the salon that looks the most loved. HiFiveStar helps you collect five-star reviews after every appointment and reply to clients by name.
Your reputation is your storefront
When someone is trusting you with their hair, their skin, or a relaxing afternoon, they choose with their gut — and their gut runs on reviews. A salon or spa with a glowing, recent review profile feels safe to book. One that looks neglected gets scrolled past, no matter how good the work inside actually is.
New clients book on vibe, and vibe means reviews
A first-time client can't try you before they book. Your star rating and the warmth of your recent reviews are the closest thing they have to walking in — make them count.
Loyalty is fragile without proof
Salons run on repeat visits, but reputation is what brings the first one. Without fresh reviews, you're invisible to everyone who hasn't already heard of you.
The front desk forgets to ask
Between checkouts, rebookings and a ringing phone, asking for a review is the first thing that slips. The happiest client of the day walks out without ever being asked.
Built for the way salons and spas actually work
Send the ask the moment they love the result
On Pro, when your booking software connects through Zapier, Make or your connection link, a text or email goes out right after checkout, while your client is glowing and looking in the mirror. One tap and they're on your Google page leaving a review.
Reply to every client like a regular
HiFiveStar drafts a personal thank-you for any review, written as the owner, so every client feels remembered — the small touch that turns a first visit into a standing appointment.
Your reviews, together
Google and Yelp reviews land in one inbox, so you never miss a shout-out or a chance to make a frustrated client right. Your review page can send happy clients on to Google or Facebook.
Put your best looks and reviews on display
Showcase your top reviews with an embeddable widget on your booking page, so new clients see the proof before they book.
Where your reviews count
Your review page can send happy customers to Google and more than 30 other sites, and reviews from Google, Yelp and six more sites come into one inbox. These are the review sites that matter for your trade:
Why reviews are worth getting right
- 76%
- of consumers trust online reviews as much as a personal recommendation
- 3.4×
- more likely to book a salon with recent, responded-to reviews
- 1-tap
- review invites after every appointment, sent by hand or automatically on Pro
Industry figures: BrightLocal & Harvard Business School consumer-review research.
Salons & Spas reviews, answered
Built for every local business
Keep your chairs booked with five-star reviews
Join salons and spas using HiFiveStar to collect more reviews, reply faster with AI drafts, and turn first-timers into regulars.
14-day free trial · No card · Free plan after