For dental practices
The reviews that bring new patients through your door
Patients research a dentist more carefully than almost any local service. HiFiveStar helps your practice earn more five-star reviews, draft replies you check for privacy before posting, and climb the local map pack.
Your reputation is your storefront
Choosing a dentist is personal. New patients read reviews carefully before they ever pick up the phone — they want to know the practice is gentle, the staff is kind, and the work is good. A strong, recent review profile is the single biggest driver of new-patient calls from Google, and it is the one most practices leave to chance.
New patients vet you harder than any restaurant
People will drive past three dentists to reach the one with 200 glowing reviews. Your rating and review count directly shape how many new-patient calls you get each month.
Replying to health reviews is a privacy minefield
Acknowledge a patient's review the wrong way and you risk disclosing protected health information. Most practices either reply unsafely or, more often, never reply at all.
Your happiest patients never think to post
Patients rarely post on their own, but many will if you ask right after the visit, with a link that takes one tap.
Built for the way dental practices actually work
Ask every patient, right after the appointment
Send every patient a one-tap review invite by text or email right after the visit (automatic on Pro), so new reviews keep coming in.
Replies you check and post yourself
HiFiveStar drafts a warm reply that thanks the patient, and you post it yourself once you've read it. Keep the golden rule as you edit: never confirm treatment, a diagnosis, or that someone is your patient.
The sources patients actually trust
Google and Yelp reviews flow into one inbox, and your review page can send patients on to Healthgrades or RateMDs, so your reviews keep growing on Google, Healthgrades and RateMDs.
Rank higher when someone searches 'dentist near me'
Fresh, frequent reviews are a top local-ranking signal. The more five-star reviews you earn, the higher you appear in Google's map pack — right when a new patient is choosing.
Where your reviews count
Your review page can send your customers to Google and more than 30 other sites, and reviews from Google, Yelp and six more sites come into one inbox. These are the review sites that matter for your trade:
Why reviews are worth getting right
- 71%
- of patients use online reviews as the first step in finding a new provider
- #1
- ranking factor for the Google local map pack is review signals
- Every
- reply is yours to read, edit and post yourself
Industry figures: BrightLocal & Harvard Business School consumer-review research.
Dental Practices reviews, answered
Yes — if you do it carefully: thank the reviewer and speak to your care in general, without confirming that they were treated, what they were treated for, or any other protected detail. HiFiveStar drafts a warm starting point, and you check each draft against that rule, then post it yourself.
Google is the biggest driver of new patients, followed by Healthgrades and Zocdoc for healthcare-specific search. HiFiveStar's review page can send patients to Google and Healthgrades, and your Google and Yelp reviews come into one inbox.
Send a review request by SMS or email after each appointment, by hand in seconds or, on Pro, automatically from your practice software through Zapier, Make or your connection link. The link opens your review page, which sends patients on to Google or Healthgrades. Removing the friction is what turns a happy patient into a published review.
Built for every local business
Bring more new patients through your door
Join dental practices using HiFiveStar to earn more reviews, reply with care, and rank higher when patients search for a dentist nearby.
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