For fitness & wellness
The reviews that fill your classes
HiFiveStar helps your gym or studio earn more five-star reviews on Google, get discovered by people searching nearby, and reply to every member in your own voice.
Your reputation is your storefront
Choosing a gym is personal; people want to know they'll feel welcome before they ever walk in. Most start with a 'gyms near me' search and pick from the top few by star rating, so your Google reviews decide who books a trial and who scrolls past. And because membership is a long relationship, every happy review you earn is doing the convincing your front desk can't.
People pick their gym by the stars
A 'gym near me' search puts you side by side with every studio in town, ranked by rating and review count. If the place down the street has more recent five-star reviews, that's where the trial booking goes.
Your happiest members never think to post
The member who never misses a 6am class loves you and would never think to write a review unasked. Meanwhile the one frustrated cancellation is motivated enough to post, so your page skews more negative than your gym really is.
Reviews live across Google, Yelp and ClassPass
Feedback is scattered across Google, Yelp, Facebook and ClassPass, and it's impossible to keep up by logging into each one. Reviews go unanswered for weeks, right where your next member is looking.
Built for the way gyms and studios actually work
Ask after a great class or session
Send a one-tap review invite by text or email right after a member crushes a workout or finishes with their trainer, when the endorphins and the goodwill are still high. That timing turns far more members into reviewers.
Get found by people searching nearby
More recent, higher-rated reviews lift you in the local 'near me' results where new members start their search. HiFiveStar helps you earn them steadily instead of in lucky bursts.
Reply to every member in your voice
From a thank-you for a glowing review to a thoughtful response to a cancellation, HiFiveStar drafts replies that sound like you. Members and prospects see a studio that listens, not one that ignores feedback.
One dashboard for every platform
Google, Yelp, Facebook and ClassPass reviews all land in one place, so you catch a frustrated member the day they post instead of weeks later. Quick, caring responses are some of the cheapest retention you can buy.
All in one inbox
Every place your customers leave reviews — synced into a single feed.
Why reviews are worth getting right
- 50%
- of new gym members quit within their first six months (IHRSA)
- 98%
- of people read online reviews for local businesses like yours (BrightLocal)
- 66%
- the average gym's annual member retention — your reviews refill the rest (HFA 2025)
Industry figures: BrightLocal & Harvard Business School consumer-review research.
Fitness reviews, answered
Built for every local business
More members start with five stars
See how HiFiveStar helps your gym or studio earn more reviews, climb the local search results, and reply to every member, without adding to your front desk's day.
Free forever plan · No contract required