For fitness & wellness

The reviews that fill your classes

HiFiveStar helps your gym or studio earn more five-star reviews on Google, get discovered by people searching nearby, and reply to members' reviews with AI drafts written as you.

14-day free trial · No card · Free plan after
Members working out in a bright boutique fitness studio
Built for fitness
01Why reviews matter

Your reputation is your storefront

Choosing a gym is personal; people want to know they'll feel welcome before they ever walk in. Most start with a 'gyms near me' search and pick from the top few by star rating, so your Google reviews decide who books a trial and who scrolls past. And because membership is a long relationship, every happy review you earn is doing the convincing your front desk can't.

People pick their gym by the stars

A 'gym near me' search puts you side by side with every studio in town, ranked by rating and review count. If the place down the street has more recent five-star reviews, that's where the trial booking goes.

Your happiest members never think to post

The member who never misses a 6am class loves you and would never think to write a review unasked. Meanwhile the one frustrated cancellation is motivated enough to post, so your page skews more negative than your gym really is.

Reviews live across Google, Yelp and ClassPass

Feedback is scattered across Google, Yelp, Facebook and ClassPass, and it's impossible to keep up by logging into each one. Reviews go unanswered for weeks, right where your next member is looking.

02How HiFiveStar helps

Built for the way gyms and studios actually work

Ask after a great class or session

Send a one-tap review invite by text or email right after a member crushes a workout or finishes with their trainer, when the endorphins and the goodwill are still high. That timing turns far more members into reviewers.

Get found by people searching nearby

More recent, higher-rated reviews lift you in the local 'near me' results where new members start their search. HiFiveStar helps you earn them steadily instead of in lucky bursts.

Reply to members with care

From a thank-you for a glowing review to a thoughtful response to a cancellation, HiFiveStar drafts replies written as you. Members and prospects see a studio that listens, not one that ignores feedback.

Google and Yelp in one inbox

Google and Yelp reviews land in one place, so a frustrated member's review reaches you in days, not weeks. Quick, caring responses are some of the cheapest retention you can buy.

Where your reviews count

Your review page can send happy customers to Google and more than 30 other sites, and reviews from Google, Yelp and six more sites come into one inbox. These are the review sites that matter for your trade:

GoogleYelpFacebookClassPass
The numbers

Why reviews are worth getting right

50%
of new gym members quit within their first six months (IHRSA)
98%
of people read online reviews for local businesses like yours (BrightLocal)
66%
the average gym's annual member retention — your reviews refill the rest (HFA 2025)

Industry figures: BrightLocal & Harvard Business School consumer-review research.

03FAQ

Fitness reviews, answered

More members start with five stars

See how HiFiveStar helps your gym or studio earn more reviews, climb the local search results, and reply faster with AI drafts, without adding to your front desk's day.

14-day free trial · No card · Free plan after