Review collection
Turn happy customers into 5-star reviews
Ask every customer for a review the moment they're happiest, with a single tap. No clipboards, no awkward conversations, no chasing people down.
Most of your happy customers would gladly leave you a review. They just never get asked, or they get asked at the wrong time and forget. HiFiveStar sends each one a friendly invite by text, email, or WhatsApp right after their visit, so leaving a review takes them about ten seconds.
Simple by design
Add a customer
Drop in a name and number from your phone, or let HiFiveStar pull contacts straight from your booking or point-of-sale system. Add one customer or a whole day's worth at once.
We send the invite
Each customer gets a warm, personal message by SMS, email, or WhatsApp. They tap once and land right on your Google, Yelp, or Facebook page, with no login or app to deal with.
Ask at the right moment
Smart timing waits until just after the visit, when goodwill is highest, then sends a gentle nudge if they forget. You set the schedule, or let it run on its own.
Watch the reviews roll in
New reviews post to the sites that matter and show up in your HiFiveStar inbox. Your rating climbs week after week without you lifting a finger.
Why it matters
- 98%
- of text messages get opened, versus about 20% of emails, so review invites by SMS actually get seen (Gartner)
- 83%
- of people asked to leave a review go on to write one (BrightLocal)
- 47%
- of consumers won't use a business with fewer than 20 reviews, so it pays to keep asking (BrightLocal)
Industry figures: BrightLocal, Harvard Business School, Google & peer-reviewed research.
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Everything HiFiveStar does
Start collecting more reviews today
Set up your first review invite in a few minutes and watch the 5-star reviews start coming in.
Free forever plan · No contract required