AI replies
Reply to your reviews with AI
On Core and up, HiFiveStar drafts a thoughtful reply to any review. You read it, tweak it, and post it yourself.
Customers notice when a business takes the time to reply, and they notice when it doesn't. But writing a genuine response to every review eats up hours you don't have. HiFiveStar drafts each reply as you, the owner, handles the difficult ones with care, and always leaves the final say to you.
Simple by design
Replies written as you
Each draft is written as you, the owner: it uses the customer's first name, answers the thing they actually raised, and matches the language they wrote in.
Edit, then post
Change any word you like. A reply to private feedback goes straight to the customer by email when they left an email address. Connect Google for a location, and you send its Google replies straight to Google from HiFiveStar. Before you connect, and on other review sites, Copy reply lets you paste it on the review's site.
Handles the hard ones gracefully
A one-star review doesn't have to ruin your morning. HiFiveStar drafts a calm, professional response that takes the heat out and shows future customers you care.
Hours back every week
Stop staring at a blank reply box. What used to take an afternoon now takes a few minutes of reading and tweaking.
Why it matters
- 1.7×
- more trustworthy in customers' eyes are businesses that reply to their reviews (Google / Ipsos)
- 88%
- of consumers would use a business that replies to all its reviews, versus 47% that ignore them (BrightLocal)
- +0.12★
- average rating lift, plus 12% more reviews, after businesses started responding (Proserpio & Zervas, Marketing Science)
Industry figures: BrightLocal, Harvard Business School, Google & peer-reviewed research.
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Everything HiFiveStar does
Reply to your reviews without the busywork
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