Review monitoring
Your reviews in one inbox
Google, Yelp, TripAdvisor, and five more review sites land in a single feed, with new Google reviews there within a day.
Your reviews are scattered across a dozen sites, and checking each one by hand is how you miss the one that mattered. HiFiveStar brings eight of the big ones into one place and checks them for new reviews by itself, Google every day, so you can answer faster.
Simple by design
Your review sites in one feed
Google, Yelp, TripAdvisor, Zillow, Thumbtack, HomeAdvisor, Indeed, and Glassdoor come into a single timeline. No more logging into five dashboards to see where you stand.
Private feedback, straight to you
When an unhappy customer tells you privately, it's emailed to you the moment it arrives, so you can put things right before it becomes a public review.
Filter to what needs you
Filter by positive or negative, site, date, or what still needs a reply. Jump straight to the complaint that needs attention or to every review waiting on a response.
See the whole picture
Track your average rating and review count over time. You always know how your reputation is trending, not just how today felt.
Why it matters
- 57.5%
- of all online reviews live on Google, and the rest are spread across dozens of other sites (ReviewTrackers)
- 77%
- of consumers check at least two review platforms before choosing a business (BrightLocal)
- 53%
- of customers expect a reply to a negative review within a week, and 1 in 3 within three days (ReviewTrackers)
Industry figures: BrightLocal, Harvard Business School, Google & peer-reviewed research.
Review inbox, answered
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Everything HiFiveStar does
See your reviews in one place
Add your review sites once and watch their reviews flow into a single inbox.
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