Pro and up
Every community, one list
Pick All locations from the location menu, and every community’s reviews land in one list, newest first, with each community’s numbers side by side.
Each review shows which community it came from.
Product demo · 1:42
Every community’s reviews, answered
Under two minutes of HiFiveStar on a sample property management company with three communities: every community side by side, a reply drafted for you, review requests typed in, uploaded as a list or sent automatically on higher plans, and a login for each community manager.
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6 chapters · captions on
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01In the demo
Everything in the video, one screen at a time.
It all works from your phone. Tap Watch on any part to see it in the video.
Core and up
A reply, drafted for you
Tap “Write it for me” for a reply written as the owner, in the reviewer’s language. Change any word, then press Send: once Google is connected, it posts straight to Google.
Core and up
Ask every resident
Type a resident’s name and email or phone number, or upload a list of up to 1,000, and HiFiveStar sends them your review link by email or text. Or pick WhatsApp, and the message opens in your own WhatsApp, ready to send.
On Pro and up, if your property management software connects to Zapier, Make or Albato, residents can be asked automatically by text or email.
Free plan
One tap to Google
Each community gets its own review link and a QR code for the leasing office. Residents land on your review page, and one tap takes them to Google. Anyone who’d rather tell you privately can, from the same page.
Pro and up
A login for each community manager
Add each community manager as a Location Manager and tick the communities they run. Their login shows only those communities.
Core and up
Analytics for each community
See each community’s review requests, visits to its review page and new public reviews, updated daily.
02Try it yourself
Even your toughest reviews — answered with care.
Pick a review and watch HiFiveStar draft a reply you’d actually send — warm on the good days, steady on the hard ones.
Start free — AI drafts come with CoreMarcus D.on Google
“Our AC was out for nine days in July. I put in three work orders and nobody called me back.”
AI draft · written as you
03From property managers
Less time on reviews, and more of them.
“I used to sign in to Google once for every property. Now I open All locations in the morning and answer whatever came in overnight, all six communities in one list.”
Melissa R.
Regional manager, six communities
“A work-order complaint used to sit for a week while I worked out what to say. Now I tap Write it for me, add who to ask for in the office, and it’s on Google before lunch.”
Darnell W.
Community manager
“Every new resident gets the review link by email at move-in, and the QR code sits on the leasing office counter. Our newest reviews are from people who just moved in.”
Kim T.
Leasing director, four communities
04Free and paid
Start free. Upgrade when you want it to do the asking.
The free plan never expires. Paid plans add review requests, AI reply drafts and more locations.
Forever Free
No card
Everything you need to collect and answer reviews for one location.
- Reviews from Google and eight more sites in one inbox
- Your review page, link and QR code
- Private feedback, answered by email
- Review widgets for your website
Core
Adds the asking and the writing
Everything in Forever Free, plus:
- Review requests by text, email and WhatsApp
- AI reply drafts
- Analytics
Pro
Everything in the video
Everything in Core, plus:
- Automatic requests from Stripe, Shopify, Zapier or Make
- Reminders 3 and 7 days later
- Insights: what customers keep praising and raising
- 3 locations under one login
05Questions, answered
Yes. Forever Free never expires, needs no card and comes with no contract. It covers one location: your reviews inbox, your review page with its link and QR code, private feedback you can answer by email when the customer left one, and review widgets for your website. Every new account also gets every feature except texting free for its first 14 days; after that, review requests by text, email and WhatsApp, and AI reply drafts, come with paid plans.
Yes, once the location is connected with its Google login: press Send and the reply goes straight to Google. For Yelp, Tripadvisor and the other sites, you copy the reply and paste it there. Replies to private feedback go out by email.
Google, read from your public listing every day with nothing to connect, plus Yelp, Tripadvisor (hotels, restaurants and attractions), Indeed, Glassdoor, Zillow, HomeAdvisor and Thumbtack. Your review page can also send customers to more than 30 other review sites.
Your review page offers every customer one tap to Google and a private note to you. Either way it lands in your inbox: answer the note by email if they left one, and the Google review from HiFiveStar once Google is connected.
Each draft is written as the owner, in the language of the review, and nothing goes out until you press Send, so you can change any word first.
About five minutes. Find your Google listing by name, paste the links to your other review pages, and your review link and QR code are ready to share.
On Pro and up, yes. When a customer pays or orders through Stripe, Shopify, Zapier or Make, HiFiveStar sends the review request by itself, with reminders 3 and 7 days later.
No. On Pro and up, every location sits under one login, the Reviews screen can list all their reviews together, and each location manager can have a login that shows only their locations.
Your next Google review is one tap away.
Join 2,000+ local businesses using HiFiveStar. Set it up in about five minutes.
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